Frequently Asked Questions
Everything you need to know about ordering from DOT
How do I place an order?
Simply browse our menu at daddyoftastes.com, add items to your cart, and proceed to checkout. You can order as a guest or create an account for faster checkout next time.
What are your delivery areas?
We deliver across Gurugram from our 4 cloud kitchens — DLF Cyber City, MG Road, Sector 29, and Golf Course Road. We cover most areas within a 7-8 km radius of each kitchen.
What is the minimum order amount?
There is no minimum order amount. However, delivery charges may apply for smaller orders. Check the cart page for exact delivery fee details.
How long does delivery take?
Most orders are delivered within 30-45 minutes, depending on your location and the complexity of your order. You can track your order in real-time once it is confirmed.
What payment methods do you accept?
We accept Cash on Delivery (COD) and online payments via UPI, credit/debit cards, and net banking through our secure payment gateway.
Can I schedule an order in advance?
Yes! We support scheduled orders. During checkout, you can pick a future date and time slot for your delivery.
How do I apply a coupon code?
In the cart or checkout page, enter your coupon code in the promo code field and click Apply. The discount will be reflected in your order total.
Do you have a loyalty program?
Yes! DOT Rewards lets you earn points on every order. Points can be redeemed for discounts on future orders. Sign up for an account to start earning.
Is the food freshly prepared?
Absolutely! All our food is prepared fresh to order in our hygiene-certified cloud kitchens. We do not use any pre-cooked or reheated food.
How do I contact customer support?
You can reach us via the Contact page on our website, or email us at hello@daddyoftastes.com. We are available from 9 AM to 11 PM, 7 days a week.